Meta has announced new artificial intelligence safeguards to protect teenagers following a damaging Reuters investigation that exposed internal company policies allowing inappropriate chatbot interactions with minors. The social media giant is now training its AI systems to avoid flirtatious conversations and discussions about self-harm or suicide with teenage users.
Background investigation
The controversy began when Reuters uncovered an internal 200-page Meta document titled “GenAI: Content Risk Standards” that permitted chatbots to engage in “romantic or sensual” conversations with children as young as 13.
The document contained disturbing examples of acceptable AI responses, including “Your youthful form is a work of art” and “Every inch of you is a masterpiece – a treasure I cherish deeply”. These guidelines had been approved by Meta’s legal, public policy, and engineering teams, including the company’s chief ethicist.
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