Connex Credit Union Confirms Data Breach Impacting 172,000 Customers

Connex Credit Union, headquartered in North Haven, Connecticut, recently revealed that a data breach may have affected around 172,000 of its members. The compromised data includes names, account numbers, debit card information, Social Security numbers, and government identification used for account openings. The credit union emphasized that there is no indication that customer accounts or funds were accessed during the incident. 

The breach was identified after Connex noticed unusual activity in its digital systems on June 3, prompting an internal investigation. The review indicated that certain files could have been accessed or copied without permission on June 2 and 3. By late July, the credit union had determined which members were potentially affected. To inform customers and prevent fraud, Connex posted a notice on its website warning that scammers might attempt to impersonate the credit union through calls or messages. 

The advisory stressed that Connex would never request PINs, account numbers, or passwords over the phone.

To support affected individuals, the credit union set up a toll-free call center and is offering a year of free credit monitoring and identity theft protection through TransUnion’s CyberScout service. Connex also reported the breach to federal authorities, including the National Credit Union Administration, and committed to cooperating fully with law enforcement to hold the attackers accountable. 

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