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Pandora Admits Customer Data Compromised in Security Breach

 

A major player in the global fashion jewellery market for many years, Pandora has long been positioned as a dominant force in this field as the world’s largest jewellery brand. However, the luxury retailer is now one of a growing number of companies that have been targeted by cybercriminals. 

Pandora confirmed on August 5, 2025, that a cyberattack had been launched on the platform used to store customer data by a third party.

A Forbes report indicates that the breach was caused by unauthorised access to basic personal information, including customer name and email address. As a result, no passwords, credit card numbers, or any other sensitive financial information were compromised, the company stressed. 

In response to the incident, Pandora has taken steps to contain it, improved its security measures, and stated that at the present time, no evidence has been found that suggests that the stolen information has been leaked or misused.

There is no doubt that supply chain dependencies can be a vulnerability for attackers due to the recent breach at Danish jewellery giant Pandora, as evidenced by this breach. 

The incident, rather than being the result of a direct intrusion into Pandora’s core infrastructure, has been traced back to a third-party vendor platform — a reminder of the vulnerability of external services, including customer relationship management tools and marketing automation s

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