8 Essential Questions for Your Workforce Identity Verification (IDV) Vendor

Choosing the right identity verification (IDV) partner is one of the most critical security decisions you’ll make. As organizations fortify their defenses, it’s clear that verifying the identity of your workforce requires a fundamentally different approach than verifying customers.

The stakes are simply higher. For customer verification, the primary goal is often a smooth, low-friction sign-up process. For your workforce, the goal is ironclad security to prevent a breach. The reality is that many IDV solutions on the market are repurposed customer onboarding tools, not purpose-built platforms designed to stop a skilled attacker from impersonating an employee.

This guide is designed to help you look beyond the surface-level features and assess whether a vendor can truly meet the security demands of a modern enterprise. Use these questions to find a genuine partner and a solution that is truly workforce-grade.

Core Capabilities and Security

The foundation of any IDV solution is its ability to accurately verify an identity while defending against advanced, modern attacks.

1. How do you protect against deepfakes and other advanced impersonation attacks?

To protect against modern threats, your first question should focus on a vendor’s strategy for tackling sophisticated fraud. Threat actors now use AI to create deepfakes for both presentation attacks (showing a fake image to a camera) and injection attacks (bypassing the camera to feed a fake video stream directly into the system).

A workforce-grade solution should deliver:

  • Advanced Liveness Detection: The best solutions employ sophisticated liveness checks to distinguish between a live person and a spoof like a mask or recording. 
  • Injection Attack Prevention: A vendor should offer technology that prevents attackers from bypassing on-device cameras, making it nearly impossible to inject a deepfake into the verification stream.

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8 Essential Questions for Your Workforce Identity Verification (IDV) Vendor