Small and medium-sized businesses (SMBs) are entering 2025 grappling with familiar hurdles: tight budgets, economic uncertainty, talent shortages, and limited cybersecurity resources. A survey of 300 decision-makers highlights how these challenges are pushing SMBs to seek smarter, more affordable tech solutions.
Technology itself ranks high on the list of SMB pain points. A 2023 Mastercard report (via Digital Commerce 360) showed that two-thirds of small-business owners saw seamless digital experiences as critical—but 25% were overwhelmed by the cost and complexity. The World Economic Forum’s 2025 report echoed this, noting that SMBs are often “left behind” when it comes to transformative tech.
That’s changing fast. As enterprise-grade tools become more accessible, SMBs now have affordable, powerful options to bridge the tech gap and compete effectively.
1. Stronger, Smarter Networks
Downtime is expensive—up to $427/minute, says Pingdom. SMBs now have access to fast, reliable fiber internet with backup connections that kick in automatically. These networks support AI tools, cloud apps, IoT, and more—while offering secure, segmented Wi-Fi for teams, guests, and devices.
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