Behind the Scenes: How Patelco Responded to the Ransomware Threat

Patelco Credit Union, a prominent financial institution based in Dublin, has been thrust into the spotlight due to a crippling ransomware attack. 

With over half a million members affected, the situation underscores the critical importance of robust cybersecurity measures for financial institutions. In this blog post, we delve into the details of the attack, its implications, and the lessons we can learn from Patelco’s experience.

Patelco Credit Union Ransomware Attack

Four days after a ransomware attack disabled its systems, Patelco Credit Union could not inform its members when banking activities would resume.

The Dublin-based credit union has yet to provide additional information on the security incident that has prevented members from making electronic payments, deposits, or transfers since last weekend.

Customers continued to wait in lines to use bank ATMs on Tuesday, forcing them to visit Patelco locations around the state to withdraw cash, even though they can still not view their statement balances or any other information about their online banking.

The Attack Unfolds

The Lockdown: Patelco’s online banking services ground to a halt as the attack unfolded. Members were unable to make electronic payments, access their account balances, or conduct transactions. The situation escalated rapidly, leaving customers frustrated and anxious.

Phishing Email as the Gateway: Cybersecurity expe

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This article has been indexed from CySecurity News – Latest Information Security and Hacking Incidents

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