Cybersecurity firm Zscaler has revealed it suffered a data breach after attackers exploited a compromise in Salesloft Drift, an AI-driven Salesforce integration tool. The incident is part of a larger supply-chain attack in which stolen OAuth and refresh tokens were leveraged to gain unauthorized access to Salesforce environments across multiple organizations.
Zscaler confirmed that its Salesforce instance was one of the targets, resulting in the exposure of sensitive customer details.
According to the company, the information accessed by threat actors included customer names, job titles, business email addresses, phone numbers, and geographic details. In addition, data related to Zscaler product licensing, commercial agreements, and content from certain support cases was also stolen.
While Zscaler has not disclosed the number of affected customers, it emphasized that the breach was limited to its Salesforce system and did not compromise any of its products, services, or underlying infrastructure.
The company stated that the unauthorized data access primarily took place between August 13 and 16, 2025, with some attempts occurring earlier. Although Zscaler has not detected any misuse of the stolen data, it has urged its customers to remain cautious of phishing emails and social engineering campaigns that could exploit the compromised information.
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